FAQ-Frequently Asked Questions
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COLLECTIONS
Q. WHAT IS YOUR SUCCESS RATE?
A. Our most frequently asked question is "Will you be able to collect my money?" We believe that if anyone can collect on your account, we can. Because we are a law firm whose business is debt collecting, we collect more money, more often. Our state of the art software and our highly trained collectors contribute to our success. One of the most important factors for a successful collection is the age of the delinquent account when we receive it. The success rate drops dramatically as the delinquent account ages. Don't delay in referring your delinquent accounts.
Q. HOW SOON CAN YOU COLLECT FOR ME?
A. Some cases are collected within the first 30 days and others are never
collected. Often, the debtor pays immediately upon receiving a letter and/or
a phone call from our law firm. However, if that is not successful, we generally
recommend filing a lawsuit to collect your money. We have found that our successful
recovery rate is the result of prompt court action if the letters and phone
calls are unsuccessful.
Q. WILL YOU COMPROMISE MY CLAIM?
A. Only you can approve a compromise! We will do our best to get all of
your money and we won't compromise your claim without your consent. If we receive
a settlement offer, we will communicate it to you. Ultimately any settlement
or compromise will be your decision. We view our relationship as a partnership,
not in the legal sense, but in a working sense. Because we generally are on
a contingent fee agreement, a compromise affects both of us.
Q. DO YOU TAKE PAYMENTS?
A. We always demand full immediate payment. Very frequently the threat of litigation or the actual filing of proceedings with the court produces this result. However, in some circumstances, payments may be the only option. If it becomes apparent that a debtor can only make payments, we will discuss your options with you. It will be your decision to accept payments over time.
Q. WHAT WILL IT COST ME?
A. On a contingent fee arrangement you pay no fee unless we recover money
for you. When the filing of a lawsuit is recommended, we normally request a
cost deposit to cover the filing fee. We are pleased to put our time into collecting
your claim. We request you show your confidence in your case by providing the
filing fee. Indiana filing fees are modest. $76.00 base plus $13.00 Sheriff's service (plus $10.00 for each additional defendant) in small claims court which covers claims with balances under $6,000.00.
$136.00 base plus $13.00 Sheriff's service (plus $10.00 for each additional defendant) is the filing fee in non-small
claims matters. There is an additional cost of $10.00 for garnishing defendants
wages. There may be charges for private process service ($20.00) or attaching
a bank account ($5.00). We will not advance costs without your permission.
Q. WHAT PERSONAL INVOLVEMENT WILL I HAVE?
A. When we conduct our investigation we may have questions for you. We may request additional documentation from you. You are not required to visit our office or travel. Of course, you are always welcome to visit us.
Q. HOW AND WHEN DO I RECEIVE THE MONEY YOU COLLECT FOR ME?
A. All money collected is deposited in our trust account. After we are certain that the debtor's payment has cleared, your money is disbursed to you and our fee to us. We don't get paid on contingent fee cases until you receive your portion of the recovery. We usually disburse all cleared funds bi-weekly. We can remit to you bi-weekly or monthly.
Q. WHAT IF YOU CAN'T COLLECT FOR ME?
A. There are some cases which we cannot collect. Since collection is our
business, cases are our inventory. We don't want stale inventory. If we are
unable to collect within a reasonable amount of time and no judgement has been
obtained in court, your account will be returned to you.
Q. WHO WILL ANSWER MY ROUTINE QUESTIONS?
A. Attorneys, Scott Perry, Tom Knight, Johanna Campbell, Office Manager,
Angela Rose and other legal assistants are available by phone (260-483-3110)
to discuss your case. You are the client and we are here to help you. Every
legal assistant has access to your claim on their computer. All have the knowledge
to provide you with information on your case. You seldom have to wait for a return call. You can also send e-mail or regular mail.
SOCIAL SECURITY DISABILITY
Q. WHAT IS THE DEFINITION OF DISABILITY?
A. A person is considered disabled if they will be unable to perform
work for twelve consecutive months as a result of one or more physical and/or
mental health difficulties. Individuals who are classified as blind also qualify.
Q. WHAT IS THE DIFFERENCE BETWEEN DISABILITY INSURANCE BENEFITS (DIB) AND
SUPPLEMENTAL SECURITY INCOME (SSI)?
A. In order to be eligible under either program a person must be disabled.
In addition, in order to be eligible for DIB a person must have worked and have
sufficient earnings to establish a claim. As to SSI, in addition to being unable
to work, a person must have very limited assets and income.
Q. WHAT DOES BEING FOUND DISABLED ENTITLE ME TO?
A. Monthly benefits and eligibility for medicare if DIB is awarded and
likely eligibility for medicaid if SSI is awarded. Also, the children of individuals
awarded DIB may be entitled to monthly benefits.
Q. HOW LONG WILL THE PROCESS TAKE?
A. It can take anyplace from two to six months, on average, for decisions
to be made at the initial and reconsideration levels. If it is necessary to
file a request for hearing before an Administrative Law Judge, the wait for
a hearing can be from eighteen months to up to twenty-four months or more.
Q. WHY SHOULD I HAVE AN ATTORNEY HELP ME WITH MY DISABILITY CLAIM?
A. An attorney can help take some of the stress and strain off individuals
who are seeking disability benefits. The attorney will be able to deal directly
with the Social Security Administration as well as obtaining needed medical
documentation and reports on behalf of the disabled individual. Statistics show
using an attorney often times produces more favorable results for disability applicants.
Q. WHAT WILL IT COST TO HAVE AN ATTORNEY ASSIST WITH MY DISABILITY CLAIM?
A. An individual who represents a disability applicant before the Social
Security Administration is not entitled to a fee unless the individual is found
disabled and there are past due benefits. In most cases, but not all, attorneys
charge the lesser of 25 percent of the past due benefits or the maximum allowed
by law, currently $5300. Representatives cannot charge and collect a fee from
a disabled applicant unless the Social Security Administration has approved
the fee. In addition, clients are responsible for reimbursing the firm the cost of medical reports and records.
The following provides more detail on the above content while also providing
additional information.
Q. WHAT BENEFITS DOES THE SOCIAL SECURITY ADMINISTRATION MAKE AVAILABLE
TO INDIVIDUALS WHO ARE DISABLED?
A. There are others, but there are two primary programs: Disability Insurance
Benefits (DIB) and Supplemental Security Income benefits (SSI). DIB is sometimes
referred to as Title II or T2 benefits. SSI is referred to by some as Title
XVI or T16. In addition to being disabled, an individual must have sufficient
wage credits or quarters of credit to qualify for a DIB claim. Although in some
cases it is a bit more complicated, basically an individual needs to have worked five of the past ten years or, in other words, have earned twenty credits or
quarters during the preceding forty quarters. These quarters are obtained by
working and earning a minimum amount of money during each calendar quarter.
Paying the Social Security tax, in part, is like paying the premium on a private
insurance policy.
As to SSI, in addition to being disabled, an individual, including their immediate
household, must have very limited assets and income. There are no work or quarters
of coverage requirements as there is with DIB eligibility. A person need not
have worked at all in order to be found eligible. In 2008 the maximum benefit
amount for SSI claimants is $643.
Besides those differences described above, there are other differences between
the two programs, but the definition of disability is the same. In order to
be disabled it must be demonstrated an individual suffers from a physical or
mental impairment, or combination of impairments, which has or will prevent
that individual from working for twelve consecutive months or is expected to
result in death.
There are other programs which may enable an individual to receive benefits
if they are disabled. Among other things this includes possible benefits for
disabled widows, disabled widowers, and disabled children. If you are disabled,
but believe you are not eligible for either DIB, based on your own earnings,
or SSI please feel free to contact our office for information concerning possible
eligibility under other programs governed by the Social Security Administration.
Q. WHO DECIDES IF I AM DISABLED?
A. There are four administrative levels of decision making for disability
claims. The first level is the initial level. The second level is reconsideration.
At both of these levels decisions are normally made by individuals who work
for state agencies. That is, they are employed by your state government. The
Social Security Administration contracts with state agencies to perform the
functions of information gathering and decision making. The same decision maker
does not make the decision at both the initial and the reconsideration levels
on the same claim. If a Request for Reconsideration is denied, then a claimant
may request a hearing before an Administrative Law Judge. The Administrative
Law Judge is a lawyer who is employed by the Social Security Administration
for the purpose of deciding disability claims. At this level a hearing is usually
involved. The claimant and their representative appear before the Administrative
Law Judge. During this hearing the claimant has an opportunity to explain to
the Administrative Law Judge why they believe they are disabled. Expert evidence
in the form of vocational and/or medical testimony may also be obtained by the
Administrative Law Judge. Medical evidence and other written evidence usually
are submitted to the Administrative Law Judge by the claimant's representative
well prior to any hearing date. The Appeals Council is the last level of the
administrative decision making process. Claimants who are denied benefit eligibility
by the Administrative Law Judge may file a Request for Review with the Appeals
Council. The Appeals Council does not hold hearings although written evidence and argument may be submitted. The Appeals Council reviews the
judge's decision and the evidence in order to determine if the judge made any
mistakes which require further review by the judge or reversal of the denial. Should the Appeals Council deny eligibility, it is possible
in certain meritorious cases to pursue the claim further in Federal Court.
Q. IF I HAVE ALREADY BEEN DENIED ONCE OR TWICE, WILL IT DO ANY GOOD TO TAKE
MY CLAIM TO THE NEXT LEVEL?
A. Maybe. Lets be realistic, not everyone who files a claim for disability
benefits is in fact disabled as defined by the Social Security Act. If a person
is not truly disabled, then probably it will not do any good to take the claim
to the next level. However, while there are never any guarantees,
for those who are truly disabled taking the claim to the next level may very
well prove beneficial. We at Perry Law Office firmly believe it is vital for
individuals who believe they are truly disabled to continue pursuing a claim.
In Indiana, approximately 35 percent of DIB and SSI claims are paid at the initial
level. Of those going to the reconsideration level, approximately 15 percent
are awarded benefits. It is at the Administrative Law Judge level a disabled
individual stands the best chance, statistically, of obtaining their benefits.
About 50 percent of individuals who have their claim decided by an Administrative
Law Judge are awarded benefits. Again, while there are no guarantees, the chances
of success increase when the services of an attorney are used.
Q. WHY OBTAIN AN ATTORNEY?
A. Claimants can and do represent themselves successfully in claims for disability benefits. This is less true at the Appeals Council level and in Federal Court. On the other hand, an attorney can increase the chance for success. An attorney can determine what evidence will help prove
the claimant is disabled and in obtaining that evidence as well as presenting
that evidence to the proper part of the Social Security Administration. An attorney can also help identify what medical issues exist and what issues have yet to
be properly treated so that they can be established as a possible basis for
a claim of disability. Attorneys also prepare their clients for hearings before
Administrative Law Judges and represent their clients during those hearings.
Among other things, this should involve making argument on behalf of the claimant and assisting in the presentation of evidence whether it is in the form of testimony or documentation. A claimant is not simply a bystander on the sidelines once
they obtain an attorney to help with a disability claim, but using the services
of an attorney can reduce the stress and strain of the decision making process.
Attorneys help ensure important deadlines are not missed and the case is properly presented. Clients need not worry about performing these time-consuming tasks.
The primary responsibility of the client is to obtain necessary medical care
and to make the attorney aware of any health related developments such as a change in their condition, undergoing testing, seeing a new doctor, or medication changes.
Q. IF I WANT TO OBTAIN AN ATTORNEY TO HELP ME WITH MY CLAIM, WHEN SHOULD
I MAKE CONTACT WITH THE ATTORNEY?
A. Attorneys who represent Social Security disability claimants do have
different ideas on this point. The attorneys at Perry Law Office prefer to be
contacted after the claim is initially denied. Certainly those who are denied
at the reconsideration level are welcomed to contact us for assistance as well.
Claimants desiring to obtain the assistance of an attorney should keep in mind
it is important to contact the attorney as soon as possible after notice of
denial is received. This is because at every level of the decision making process after a denial there is a time limit for requesting the matter be taken to
the next level. Failing to file a timely appeal could result in the
claimant forfeiting any eligibility for benefits to which they may be entitled
under the current claim.
Q. WHAT DOES IT COST TO OBTAIN AN ATTORNEY FOR HELP WITH MY DISABILITY CLAIM?
A. Answers among law firms can and do differ somewhat. Perry Law Office
uses what is called the expedited fee agreement process. Most attorneys do use
this process, or some form of it. This process involves the claimant and the
attorney signing a fee agreement. The agreement will provide that if benefits
are awarded, the attorney fee will equal the lesser of 25 percent of the past
due benefits or the maximum allowed by law. The maximum currently allowed is
$5300. No attorney fees are due or payable if the claimant does not receive
disability benefits. The only thing the claimant is responsible for, win or
lose, is the cost of obtaining the medical documentation and reports. The medical documentation itself typically runs somewhere between two and three hundred dollars and the reports anyplace from zero to three hundred dollars depending on the physician. Perry Law Office advances the monies used to obtain these items.
Q. HOW LONG DOES IT TAKE TO RECEIVE A DECISION?
A. It is not possible to answer this question with certainty.
In some cases decisions are made relatively quickly and in others they take
a very long time. On average, it takes two to six-months to receive a decision
at the initial level. It takes the same amount of time, approximately, for a
decision to be made at the reconsideration level. After a request for a hearing
before an Administrative Law Judge is filed, it can take anyplace from eighteen to twenty-four months for a hearing to be scheduled. Thereafter, it may take several more months for a decision to be issued by the Administrative Law Judge. It
is not unusual for the Appeals Council to take two years or more to issue a
decision after a request for review has been filed. In the vast majority of
cases, an attorney does not have the ability to speed up the process.
Q. CAN I WORK WHILE MY CLAIM IS PENDING OR WHILE I AM DRAWING DISABILITY
BENEFITS?
A. There are a number of factors which can cause drastically different answers
to this question. For this reason it is best to contact an attorney who practices
Social Security Disability law or the Social Security Administration itself
for an answer to your specific question. In some situations there would be no
harm at all in an individual working perhaps part-time while receiving disability
benefits or trying to obtain disability benefits. In other situations, work
could cause a disability claim to be denied or one which can no longer be continued
in good faith. Work could also bring about the halt of disability benefit payments.
That said, naturally individuals who are physically and mentally able to work
full-time should continue doing so or re-enter the work force as opposed to
seeking disability benefits.
Q. WHY DO SOME PEOPLE WITH A MEDICAL PROBLEM RECEIVE THEIR DISABILITY BENEFITS
AND OTHERS WITH THAT SAME PROBLEM DO NOT?
A. There are a number of factors used to decide if a person is disabled.
Some of these factors are age, education, vocational training, and past work
experience. In addition, a particular disease, ailment, or injury may cause
different difficulties and degrees of severity for different people. That is,
two people may have the exact same illness, but one may be disabled while the
other is not. Oftentimes it is necessary for the Social Security Administration
to determine an individual's residual functional capacity. This can be thought
of as deciding what an individual can no longer do because of their illness
or injury and also deciding what an individual can still do despite their illness
or injury.
Q. CAN DRUG AND ALCOHOL USE OR ABUSE IMPACT THE DECISION ON MY DISABILITY
CLAIM?
A. The short answer is: YES. If an individual would be able
to work if alcohol and drug use/abuse were to stop, then that individual will
not be found disabled within the meaning of the Social Security Act. Another
way to put it is that individuals who are unable to work due to drug and alcohol
use/abuse are not entitled to disability benefits. On the other hand, alcohol
and drug use/abuse do not necessarily prevent an individual from being found
disabled. Individuals who use/abuse alcohol and drugs will be found disabled
if they would remain disabled even if all use/abuse were to stop. The occasional
social drink or glass of wine with a meal should not influence the decision
on an individual's disability claim.
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